SysAid On-PremiseAll Release Notes

 

 

Come and explore all of the SysAid features and improvements you'll have access to from each new release. You can count on two major SysAid On‑Premise releases each year in addition to our twenty annual releases for SysAid Cloud. It's our mission to offer a Help Desk and ITSM solution that is advanced, stable, and fueled by our customers’ direct feedback and requests.

 

 

Release Date For use with versions
SysAid Winter 16 January 19, 2016
March 24, 2016
14.4 and above*
SysAid 15.2 May 31, 2015 7.5 and above*
SysAid 14.4 November 23, 2014 7.5 and above*
SysAid 14.3 July 30, 2014 7.5 and above*
SysAid 14.1 March 23, 2014 7.5 and above*
SysAid 9.1 October 1, 2013 7.5 and above
SysAid 9.0 October 28, 2012 7.5 and above
SysAid 8.5 February 14, 2012 7.5 and above
SysAid 8.1 August 30, 2011 8.0 and above
SysAid 8.0 May 24, 2011 7.5 and above
SysAid 7.5 November 9, 2010 7.0 and above
SysAid 7.0 May 24, 2010 5.1 and above
SysAid 6.5 November 10, 2009 5.1 and above
SysAid 6.0.9 July 6, 2009 5.1 and above
SysAid 6.0 April 20, 2009 5.1 and above
SysAid 5.6 November 25, 2008 5.1 and above
SysAid 5.5.06 July 16, 2008 5.1 and above
SysAid 5.5 June 16, 2008 5.1 and above
SysAid 5.1 January 31, 2008 4.5.03 to 5.0.06
SysAid 5.0.06 December 4, 2007 4.5.03 to 5.0
SysAid 5.0 November 12, 2007 4.5.03 to 4.5.08

 

*If you have a Derby database, this upgrade applies only to SysAid 9.1 and up.

For information about releases earlier than 5.0, please contact our support team.