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Your 7-Point Checklist

for Selecting the Right ITSM Tool



On-Demand Webinar

Join ITSM industry analyst, Stephen Mann, for a webinar on how to select the right ITSM solution. With 100s of ITSM tools in the market, our 7-point checklist will help you save time and quickly determine which ITSM tools are the best fit for your organization.


Stephen Mann


Key Insights Revealed by Stephen Mann
Principal Analyst at, with over 15 years experience in senior industry analyst and ITSM practitioner roles at Forrester Research, Ovum, Tata Consultancy Services, Royal Mail, and elsewhere.

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What you’ll get from this webinar




Free 7-point checklist, with best-practice tips, for investing in a new ITSM tool that will improve your IT service delivery & support


Understand common issues that organizations encounter with ITSM selection, investment & use


Get industry statistics on how ITSM requirements are changing


Review ITSM selection & implementation issues that can hold organizations back


See first-hand how it all works on a real ITSM solution