The Ultimate Tips Guide for Getting Started with ITIL

Joe the IT Guy offers advice on how best to plan, or improve, your adoption of ITSM’s most popular best practice, including how ITIL 4 has seriously upped ITIL’s game.

Key topics in the eBook:

The high-level benefits of, and creating the business case for, ITIL
Key changes in ITIL 4
10 top tips when planning for ITIL adoption
10 top tips for adopting ITIL

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