November 1-4, 2015 | Hyatt Regency, New Orleans, Louisiana
FUSION 2015 - New Orleans, Louisiana, USA
November 1-4, 2015 - Jointly hosted by two of the world’s largest IT service management (ITSM) industry bodies itSMF USA and HDI, FUSION 15 brings together some of the greatest ITSM industry minds and most respected ITSM professionals.
Everyone comes together to facilitate an immersive experience into today’s most relevant service management topics, such as: consumerization, cloud, mobility, security, ITIL adoption, and more.
Whether you’re new to ITSM (or ITIL) or an experienced service management professional, you’ll gain crucial insights into how best practices and industry tools can help to align IT operations with business needs, and to improve service management operations.
If you’re planning on attending, we highly recommend checking out the following sessions:
- We don’t do people – Stuart Rance, Optimal Service Management
- Identifying and filling skill gaps – Matthew Burrows, BSM Impact Ltd.
- Engaging employees: bridging the generation gap – Rae Ann Bruno, Business Solutions Training Inc.
- Lost in translation: integrating a service management model – Andrea Kis, Tata Consultancy Services
We’d also love for you to have “meeting SysAid” on your FUSION 15 agenda, whatever the reason. Whether you’re looking for a new service desk, want to talk about ITSM best practices, fancy a photo with Joe the IT Guy, or even if you work for another ITSM tool vendor and simply want to have a sneaky look at what we’re up to. Anyone and everyone is welcome at the SysAid booth, or to join us where all the best conversations take place… in the bar.
Who's going to be there?