Welcome to SysAid’s May product newsletter! Keep reading to learn about the latest capabilities now at your fingertips, and sign up for upcoming training, workshops and events.

Explore a centralized catalog of specialized AI agents across areas like security, asset management, access control, and more with the new AI Agent Center. AI admins can easily test capabilities, manage access, and gain visibility into adoption with usage insights such as tasks handled and service records resolved by AI agents.

This month supporting your team in the field just got easier. Leverage the CI Barcode Scanner to scan CIs individually or in bulk. Run all the same AI Agents you use on SysAid desktop in mobile. Easily search and filter assets, and edit tickets assets and CIs straight from the SysAid mobile app.

Download the app to do more on the go!

Simplify contract setup with the new bulk contract import capability in License Manager Essentials. Admins can now use a CSV template to upload, validate, and create multiple contracts in a single action, eliminating the need to enter each contract manually and speeding up the contracts management activation process.

License Manager is now fully integrated into the AI Chatbot, enabling admins to get instant answers on contracts and SaaS applications across the platform, right from the service desk or within License Manager. Tap into prebuilt AI agents to quickly uncover insights on usage, activity, and costs, or create custom AI agents to explore and act on what matters most to your organization.