SysAid Named a 2026 Globee® Awards Winner for Artificial Intelligence

[Toronto, Canada]– May 20th, 2026 SysAid, a leading provider of AI-native IT Service Management (ITSM) software, has been named a Bronze winner in the 2nd Annual 2026 Globee® Awards for Artificial Intelligence, a globally participated program that recognizes achievements across industries, organizations, and professional roles. SysAid was selected from a competitive field of over 730 nominations worldwide.

Where most AI in ITSM functions as an assistant, SysAid AI operates as the core intelligence of the platform, pairing enterprise-grade ITSM with agentic AI that resolves, automates, and acts with no code or developer resources required,  enabling IT teams to move from reactive service delivery to proactive, automated operations at scale.

“Most AI in ITSM today is passive, it makes suggestions and waits. We built something different. SysAid’s AI doesn’t wait to be asked; it acts, resolves, and moves on,” said Avi Kedmi, CEO, SysAid. ”This recognition validates what our customers are already experiencing every day.” 

“Congratulations to the 2026 winners for their achievements in artificial intelligence across industries and organizational roles. Your accomplishments reflect innovation, measurable impact, and the growing role of AI in shaping business and technology,” said San Madan, President of the Globee Awards.

About the Judging Process

Applications from experienced professionals worldwide were reviewed for participation in the judging process. Judges representing diverse industries and areas of expertise contributed to the evaluation process. View the list of judges

About SysAid
SysAid is on a mission to liberate organizations by putting AI to work for them and their people. Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful operational layer to IT, automating repetitive tasks and freeing teams from reactive work. AI Agents take the first action, so IT pros intervene only when truly needed—enabling focus on optimization, innovation, and strategic challenges. Organizations can go live in weeks with rapid onboarding and no heavy migrations. SysAid’s AI is purpose-built for IT, delivering security and governance by design, along with award-winning support to ensure long-term success.

With over 5,000 customers, SysAid partners with organizations from small businesses to Fortune 500 enterprises across 140 countries. For more information, visit www.sysaid.com. 

About the Globee® Awards

The Globee® Awards are organizers of merit-based, data-driven business awards programs with worldwide participation. Across 10 award programs, the Globee® Awards recognize achievements across industries, organizations, and professional roles. These programs focus on areas including Achievement, Artificial Intelligence, Business, Cybersecurity, Leadership, Innovation, Impact, Excellence, Technology, and Pioneers.

To learn more about the Globee® Awards, visit: https://globeeawards.com