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Doron Youngerwood

Doron Youngerwood

Doron has 15 years' experience in managing global marketing for unified communications, enterprise mobility, and artificial intelligence (AI) solutions. As SysAid's Director of Product Marketing, his responsibilities include developing the go-to-market strategies for SysAid's products, with a strong focus on automation, analytics, and AI. A regular speaker at AI events, Doron’s expertise in this domain means he is frequently asked to brief analysts, journalists, and customers on new developments in this industry. Doron was also on the AI Advisory Board for TM Forum. Outside of the office, you’ll find Doron on the football pitch (soccer field), playing drums or spending time with his kids.
 

Artificial intelligence (AI)-powered chatbots have been rising in popularity over the last few years, and with organizations under increasing pressure to “do more with less” while improving the employee or customer experience,...
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Working in IT is getting harder – our Future of ITSM Survey 2019 showed this – and the old IT service management (ITSM) mantra of “doing more with less” is no longer...
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We did it! But, not alone, only with our customers. SysAid collaborated with many customers around the world to get their input on the new UI. We did this because we value...
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