As SysAid’s VP Marketing, Jade is a strong leader and collaborator with 15 years’ experience in marketing and strategy with a proven record of driving strategic business growth across global markets. Jade’s ITSM journey began in 1998 when he started his first degree in Business Information Technology in Sydney, Australia. Today, he thrives on creating deep connections with customers and understanding how the unsung heroes of the industry are impacting their organizations. In his spare time, he’s either playing soccer, hanging with his wife and kids, or taking photos with his Canon EOS 5D camera (he’s a true shutterbug).