British Organisations Get Full Data Control as SysAid Opens UK Data Centre
[Toronto, Canada]– June 23, 2026 SysAid, the ITSM platform combining enterprise-grade service management with agentic AI, today announced the launch of its UK data centre. UK customers can now have their data hosted entirely within the United Kingdom, meeting the data residency requirements that enterprise procurement and public sector compliance increasingly demand.
For UK IT teams running on SysAid, this means the platform they use to resolve incidents, fulfill requests, and automate workflows operates entirely within UK borders. No data leaves the region.
“UK organisations face real regulatory pressure around where their data lives and who can access it,” said Avi Kedmi, CEO of SysAid. “This isn’t a checkbox. It’s a commitment to the UK market, giving IT teams the governance and control they need to deploy agentic AI with confidence.”
The UK data centre directly addresses procurement requirements common in financial services, healthcare, and public sector organisations, where data sovereignty is a hard requirement rather than a preference.
“Agentic AI acting on your behalf inside enterprise IT raises the bar on what security and compliance teams need to see,” said Nir Sofer, CISO of SysAid. “Our UK infrastructure keeps customer data hosted in the UK, and every action the AI takes – resolving incidents, fulfilling requests, triggering workflows – runs under the governance and guardrails your team sets. Backed by Cyber Essentials and SOC 2 Type II, ISO 27001, 27017, 27018, your auditors get the evidence they need
UK organisations running SysAid now get incident resolution, request fulfillment, automation, and CMDB — all within UK borders, without compromise on capability.
About SysAid
SysAid is the only platform pairing world-class ITSM with agentic AI that resolves incidents, fulfills requests, triggers workflows, and acts on its own. No code, no developers, no black box. Runs on guardrails you set, your team focuses on what matters, and leadership sees the results. Trusted by over 5,000 organisations worldwide.
