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MAY

Panel Discussion: The Impact of AI in Service Management

Hear from our discussion panel on AI strategies for ITSM!

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Featured Resources

SysAid ITSM dashboard showing urgent tickets, SLA breaches, and declining customer satisfaction metrics. - SysAid

How to improve end user satisfaction through a formalized program

Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.

A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.

Agentic AI & The Future of ITSM – What IT Leaders Need to Know in 2025

AI isn’t coming—it’s already here, reshaping how IT teams operate every day.

SysAid 101 Webinar

SysAid 101

Getting Started with SysAid & ITSM

On – Demand Resources

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  • SysAid ITSM dashboard showing urgent tickets, SLA breaches, and declining customer satisfaction metrics. - SysAid
    Virtual Events and Webinars

    How to improve end user satisfaction through a formalized program

    Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
  • SysAid logo on dark green background, representing ITSM solutions for efficient service management. - SysAid
    eBooks

    2025 SysAid Annual Report

    2025 Mega-Trends Shaping the Future of IT Service Management
  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Virtual Events and Webinars

    Agentic AI & The Future of ITSM – What IT Leaders Need to Know in 2025

    AI isn’t coming – it’s already here, reshaping how IT teams operate every day.
  • SysAid Higher Education Virtual Roundtable: CEO Avi Kedmi discusses generative AI in ITSM for better service delivery. - SysAid
    Virtual Events and Webinars

    Higher Education Meetup

  • Logo of sysaid on a green background, featuring a stylized bird in shades of green and teal with a yellow eye and orange beak.
    Virtual Events and Webinars

    Agentic AI & Responsible Adoption: Unveiling SysAid AI Agents

    Built for your IT environment to proactively anticipate needs, make intelligent decisions, and take action, all while learning and adapting over time.
  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Whitepapers

    How Educational Institutions Can Improve Their IT Support

  • SysAid and Lansweeper logos side by side, highlighting unified ITSM solutions on a modern gradient background. - SysAid
    Virtual Events and Webinars

    Achieve Total Asset Visibility: Get granular insights into your IT ecosystem

    Learn how an advanced discovery solution, powered by Lansweeper, helps turn asset data into an actionable game plan for smarter service management.
  • SysAid ITSM chat interface with bird mascot engaging users and displaying live ticket status for efficient support. - SysAid
    Virtual Events and Webinars

    Farewell Cherwell – Why Leaders are Switching to SysAid for Gen-AI Powered ITSM

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