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Virtual Events and Webinars

SMART 2025

Agenda at a glance SMART lineup | Nov 13th
Virtual Events and Webinars

Future-Proofing African Educational Institutions with AI-First ITSM

Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction

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  • Virtual Events and Webinars

    SMART 2025

    Agenda at a glance SMART lineup | Nov 13th
  • Virtual Events and Webinars

    Future-Proofing African Educational Institutions with AI-First ITSM

    Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction
  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Virtual Events and Webinars

    Agentic AI at work: Temco Logistics ends 200 daily password resets with AI

  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Virtual Events and Webinars

    SysAid Copilot Guided Workshop – Spaces

    Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Virtual Events and Webinars

    SysAid Copilot Guided Workshop – Classic

    Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
  • Virtual Events and Webinars

    Revolutionizing IT service experience for African banking

    Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction
  • A teal robotic bird with large eyes and a propeller tail beside the "sysaid" logo on a matching teal background.
    Virtual Events and Webinars

    A Simple and Secure Start to Agentic ITSM

    Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
  • SysAid ITSM dashboard showing urgent tickets, SLA breaches, and declining customer satisfaction metrics. - SysAid
    Virtual Events and Webinars

    How to improve end user satisfaction through a formalized program

    Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.

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