Everything You Officially Need to Know About ITIL 4

This year sees the publication of a new version of ITIL, the world’s leading best practice for IT service management (ITSM). The rollout of ITIL 4 will come in sections. In this blog, I want to give you an overview of what you’ll find in the just-now-released ITIL 4 Foundation. About the release plans ITIL … Continue reading Everything You Officially Need to Know About ITIL 4