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The Calendar & Scheduling is specially designed to help you meet all of your important IT deadlines and due dates. Integration with other SysAid modules means that the assignments you schedule throughout SysAid are automatically added to your SysAid Calendar. Furthermore, you can synchronize your schedule in SysAid with Microsoft Exchange and see these dates in your Outlook Calendar!
SysAid Calendar & Scheduling is specially designed to help you manage your busy IT schedule. Prepare for your deadlines, manage your workload, and increase your efficiency!
For a quick overview, check out our how-to tutorial on staying organized with the SysAid Calendar.
SysAid Calendar & Scheduling is integrated with the rest of SysAid’s entities, so dates you enter in the Help Desk and Asset Management modules are automatically scheduled and displayed in your calendar. From one centralized location, you can:
You can synchronize your SysAid Calendar with Microsoft Exchange. That means that all the dates you schedule in the SysAid Calendar can be automatically synched and appear in your Outlook Calendar! Get all the information you need in a location you already refer to on a daily basis.
In a drop-down list menu, you can quickly access the different calendars of every administrator in your IT department. This shared access helps you coordinate your IT activities:
A calendar is also available in the End-User Portal where end-users can view the request dates of the service requests they submitted, the due dates of these service requests, and all group events that are relevant to them.
Because the End-User Calendar is completely integrated with your Help Desk, the information is added to the calendar automatically. The benefits are two-fold: you can spend less time talking to your end-users about the status of their service requests and instead focus your time on resolving them, and your end-users can rest assured that they're receiving proper attention and high-quality support.