SysAid is a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees’ requests, assists with queries, and accelerates the resolution of issues.

We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS’s prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape.

We are looking for a standout Software Team Leader to drive the evolution of our flagship AI product. Picture being the visionary behind our SaaS-based microservices in the AWS cloud. Your leadership is the key to steering innovation.

Responsibilities:

• Guide a cross-functional team through the entire project lifecycle, from initial research to final delivery.
• Lead the charge in architecting the next generation of SysAid’s flagship product.
• Utilize a SaaS-based microservices solution deployed in the AWS cloud and infuse it with AI capabilities for groundbreaking innovation.
• Leverage the capabilities of the AWS cloud and explore a variety of AI-driven technologies and services.
• Stay at the forefront of technology by continuously exploring, evaluating, and implementing new technologies
• Elevate development efficiency and product quality through strategic technological choices.
• Collaborate closely with product and design teams, providing visionary leadership to create user interfaces and features.