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The Next-Gen of ITSM

AI Chatbot

Help end users, employees, and clients get the answers they need on their own with a consumer-grade, conversational experience.

Deliver Exceptional Service.
Automagically.

Empower end users to work through issues day or night using our AI Chatbot–which is available via our self-service portal, email, and Microsoft Teams. Fueled by your internal knowledge and its extensive public know-how, our AI Chatbot can free up your agents to focus on projects that make an impact.

And if an employee still needs human help? They can open a ticket in just one click– no filling-in needed.

CONSUMER-GRADE
EXPERIENCE

Employees can resolve their issues and get instant support from the AI Chatbot in a friendly, conversational way.

FAST
IMPLEMENTATION

Get up and running in hours, not weeks. So you can start seeing value right away.

MORE
AUTOMATION

Let AI handle simple tasks and common questions. So you have the time to focus on strategic work.

“SysAid has been an absolutely wonderful company to work with in all aspects of our business relationship. Being asked to work on their beta (now live) product SysAid Copilot has been great to give feedback on and having that feedback listened to was an amazing experience. SysAid is a top notch company to work with. It’s a true partnership!”

“I’ve worked with various employees of SysAid from our Account Rep, their marketing director, product managers and support. Each employee has been helpful in making sure that our use of the product is working well for our needs.”

st-george

“SysAid Copilot has helped our organization a great deal in providing support quicker than waiting for a technician to get to the user. Since we’re a small department, wait times are higher than normal, and with Copilot those wait times have decreased to a more comfortable level for our end users.”

BDO

“SysAid Copilot capability has the potential to significantly influence the end user and agent experience!”

Clearwater

“We envision SysAid Copilot playing a crucial role in enhancing our IT support efficiency and we are eager to see how it will positively impact our IT support teams”

General Cable logo

“We now have insight into all activities from a single application!”

BBAM logo

“As soon as SysAid is implemented you’ll feel impact rapidly across your entire business. BBAM is proof of that fact.”

Deliver exceptional service.
Automagically.

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