SysAid’s the 2017-18 CHAMPION
of Service Desk Software

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“SysAid, an on-premises/Saas tool with a strong focus on end-user satisfaction through integration tools for faster troubleshooting and resolution and automated benchmarking.”

- Info-Tech Research Group, Inc.
Vendor Landscape: Mid-Market Service Desk Software report



We are the Champions, my friends... But don’t take our word for it. Trust an objective source: the Info-Tech Research Group. They’re recognized for producing unbiased and highly relevant research to help IT professionals make strategic, timely and well-informed decisions.

Info-Tech’s report highlights SysAid’s position as not just a strong contender but as the heavyweight ‘Champion’ of the industry.

Info-Tech declares, “Champions receive high scores for most evaluation criteria and offer excellent value. They have a strong market presence and are usually the trend setters for the industry.”


Info Tech Report



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Vendor Landscape: Mid-Market Service Desk Software report


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Happily serving over 10,000 global companies who rely on SysAid since 2002