A Practical Approach to Getting Started with Service Catalog


Greg Sanker





Greg Sanker - IT Service Management blogger, speaker, and practitioner



Know you need a service catalog, but not ready for a full IT service management (ITSM) program? Or perhaps you’re having trouble bypassing cultural resistance to the "we need a service catalog" approach?

Watch our webinar with Greg Sanker, who will show you, with real-world examples, how to actually create demand (and buy in from stakeholders) for a basic service catalog.



In this webinar, we look at how to:

  • Identify your IT services (you all have them!)
  • Leverage questions about services to create clarity
  • Draft plain language service descriptions
  • Build a basic service catalog
  • Keep your service catalog current


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