A Practical Approach to Getting Started with Service Catalog

Watch Now

 

 

Greg Sanker

 

 

Webinar:

On-Demand

Presenter:

Greg Sanker - IT Service Management blogger, speaker, and practitioner

 

 

 

Know you need a service catalog, but not ready for a full IT service management (ITSM) program? Or perhaps you’re having trouble bypassing cultural resistance to the "we need a service catalog" approach?

Watch our webinar with Greg Sanker, who will show you, with real-world examples, how to actually create demand (and buy in from stakeholders) for a basic service catalog.

 

 

 

 

In this webinar, we look at how to:

  • Identify your IT services (you all have them!)
  • Leverage questions about services to create clarity
  • Draft plain language service descriptions
  • Build a basic service catalog
  • Keep your service catalog current

 

 

Service Catalog Bottom Image