The best of both worlds
ITSM and DevOps have come together, providing you with a seamless end-to-end experience.
Powered by Jira Software.

As organizations strive to speed innovation and deliver on digital business initiatives, IT departments need to adapt to this transformation, by bringing together the best of both worlds: IT service management and DevOps.

This exciting new integration provides you with a comprehensive picture of real-time support issues, and slashes IT response and handle times.

What we’ll cover:

• How to seamlessly create, link, and synchronize Jira issues, directly from within SysAid
• The value for your agents (and end users) in having Jira embedded into your service desk
• Tips and practical use cases to leverage Jira to reduce ticket resolution