Daniel Mullins is the Senior Director Information Technology at EaglePicher Technologies, which is a leading producer of batteries and energetic devices, serving the mission-critical aerospace, defense, aviation, and medical battery markets.

With 20+ years of experience in ITSM, and having a passion for being a catalyst for change throughout organizations, Daniel proudly increases the value of organizations by driving operational efficiencies, improving customer service levels, and maintaining IT initiatives to support successful business goals.

In this session, Daniel will present an EaglePicher case study that will resonate with all IT professionals in every industry. Through real-world examples, you’ll learn the ‘whys’ and ‘hows’ of automating processes such as HR onboarding and offboarding. He’ll take you through the steps – starting simple, and implementing piece by piece. You’ll learn about the power of Automate Joe, and also how to think out-of-the-box to connect all the applications you have under one roof. Not to be missed!