Hilly Noy, Product Manager at SysAid, explores how SysAid’s Generative AI Chatbot is reshaping Service Management and redefining the way we interact with technology on a day-to-day basis. Hilly will be joined by one of our Generative AI Design Partner leaders, Arnie Singer, Director of IT Operations at Workcare, for a fireside chat, and together they will take a deep look into how this new technology is perceived, adopted, and even challenged, by the end-users.