2013 was a great year and it is all thanks to you…SysAiders around the world, you rock!
Just as 2013 comes to an end, I would like to summarize briefly a few highlights that happened this year:
But for me, our biggest achievement this year is our new Contributions feature implemented in SysAid 14.1. This new feature enables us to celebrate our achievements together all year long. It is our way to thank each and every one of you for every Feature Request implemented that was your idea, every bug resolution that was fixed thanks to your report, and every SysAid On The Road visit that allows us to learn something new and implement it in the product for the benefit of the Community.
Our first special thanks on our 1st and 2nd contributions go to our valuable and irreplaceable Community member Michael Z, who was also our first visit with SysAid On The Road this year, in Denmark.
Thanks to Michael's requests, users can now set reminders to alert them of an expiration date for a knowledge base article (FR #13525) and a notification is now sent to administrators when an action item is reassigned to them (FR #13522). See screenshots below:
We know that it is all about YOU and with the Contributions feature within SysAid, we no longer need to wait for the year to end to say THANK YOU! We will say it all year, 365 days a year.
2013 was great but 2014 is going to be even better. We have big plans:
So our New Year’s resolution is to do more for all of you, listen, share, and of course to come see you. You deserve the best and we are going to deliver.
We are here for you on Twitter, Facebook, SysAid Community , email, phone….whatever feels right for you to communicate to us your requirements, wishes, and anything you want to share to the team or to me directly.
I look forward to hearing, seeing, and sharing so much more in 2014.
Happy New Year, everyone!