SysAid Technologies
October 2015
  SysAid 15.4 and 2016 Product Roadmap  
SysAid Roadmap
Are you interested in learning more about our upcoming On-Premise 15.4 release, or planned projects, fixes, and enhancements for 2016? In a “tell all” post in the SysAid Community, we’ve outlined plans for this coming November, in addition to a high level roadmap for the year ahead. So please take a look and share your thoughts – your feedback is pivotal to helping us move the SysAid product forward.
  Let me look
Super-simple reporting...redefined
Roundtable on Reporting
Want a sneak peek at SysAid’s all-new powerful reporting tool? It will tickle you pink with its fresh, intuitive UI, offering drag-and-drop functionality, instant filtering and sorting, and more granular reporting to achieve your specific organizational goals. Come see how easy it is to create and configure (codeless) reports in our webinar on November 4th, and hear all about our BI surprise!
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6 tips to help you improve change management
6 Tips to Help You Improve Change Management
If change is the single biggest cause of incidents and problems for IT services, then why bother? Because a ‘no change’ policy would have an even bigger negative effect on customers - guaranteed! Follow these tips to help you make sure your change management process is effective.
  Show me tips
Create valuable knowledge base articles with SysAid
Knowledge Base
Knowledge is valuable only if it’s preserved, shared, and applied properly. The SysAid Knowledge Base capability can help you improve your IT support through suitable KB articles which, if created right, will allow your end users to resolve common issues on their own without contacting the help desk or service desk. It’s quick & easy!
  Watch the tutorial
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