How can organizations scale up and move fast? By doing less! What’s the secret? Join Pink & SysAid on December 12th, where we’ll give you practical recommendations on how to scale up your service desk for 2020.

At HDI’s flagship conference, Service Management World in Orlando, Housing 21 won the award for “Best Change Management Initiative.” Housing 21’s success demonstrated how they embraced enterprise service management to resolve the chaos of urgent requests.

Find out how a leading consulting firm used SysAid’s speed and accuracy to sell its services. And how they were able to open a window into their performance of all departments across their organization, thereby leveraging their broader IT and business strategy.

As 2019 winds down, the upcoming year brings a lot of hope as well as expectations for the “new year.” The question on everyone’s lips is what should I expect in the year to come. Our CEO Sarah Lahav highlights her biggest ITSM trends and predictions for 2020, from staff wellbeing to ITIL 4.

Teena Maddox from TechRepublic interviewed SysAid CEO Sarah Lahav at the recent Gartner Symposium, and they discussed the ways CIOs can modernize and maximize their efficiency by focusing on 3 key aspects: scale, agility, and cost-effectiveness. Check out the video and accompanying article.