A flexible IT service management solution designed specifically for the needs of Managed Service Providers, providing multi-organizational requirements and all the capabilities of the SysAid Full plan.
"SysAid is way ahead of the other ITSM solutions in terms of functionality and value. We've been providing high-value service to 3,000 employees for 3 years now."
Michael Zielinski, IT Service Manager
AVK Holding A/S
The answers to your questions are waiting below.
What happens when I submit a price quote form?
A SysAid rep will contact you shortly in order to assist you throughout your evaluation period.
Can I try SysAid before I buy it?
Yes! Simply start a free trial and you’ll have instant access to all SysAid features for 30 days, absolutely free. We don’t require your credit card details or any commitment. If you choose to purchase SysAid during (or after) your trial, you’ll be able to keep all the data from your trial.
Admins, Assets, End Users
What is an administrator?
An administrator (admin) manages the service record flow, can be assigned to a service record, and configures the system.
What is an asset?
Any network or SNMP device is an asset. This includes: workstations, servers, printers, mobile devices, routers, or any IT device that you would like to record in SysAid for inventory and monitoring purposes.
What is an end user?
An end user is somebody who is registered as the request user on a service record and as the user of an asset.