Vitamin KM

Better Problem Solving with Knowledge Management

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Aprill Allen 

Webinar:

On-Demand

Presenter:

Aprill Allen, Knowledge Management Consultant and IT Writer

 

Is your service desk often under pressure to quickly provide resolutions or answers? Are you concerned that a delay by IT could potentially cost extra money to the business?

Well, then, you need a daily dose of Vitamin KM, so you can ensure a healthy maintenance of your knowledge management capabilities!

Vitamin KM Stamp
broccoli 

In this webinar we take a look at:

 
  • What knowledge is, and what we mean by knowledge management
  • Key tips on how to justify knowledge management in your organization
  • Common roadblocks to adoption and the keys to success
  • Suggestions for building cultural awareness
  • Best practices your team can adopt