Newsletter #49 - March 2011
 
Israel Lifshitz DEAR SYSAIDERS
 
Spring is near, and as the outdoors bloom and the weather finally gets warmer, SysAid is also growing in a new and fresh direction. In less than one week, we'll be launching a new and improved website!

With a sleek new graphic design, the website is intuitive, user-friendly, and mirrors SysAid's constant commitment to innovation. In addition to tutorials, documentation, and FAQs, we will constantly be updating and adding more resources on our products and services. To get a taste of the new website before its official launch, check out a screenshot sneak preview!

This March also marks a milestone in our commitment to mobile technology: SysAid's mobile application will soon be available for Windows Phone 7! Windows Phone 7 is the latest smartphone to hit the market, and with our free app, you'll be able to manage your help desk from even the hottest mobile device.

We greatly appreciate our customers' tech knowledge and have noticed that you seem to appreciate each other's opinions as well by all the helpful responses you provided in the SysAid Community. We have skillfully integrated our Online Aid with the Community so that answers to even more of your questions are right at your fingertips. Help us help you and check out our Online Aid! Enjoy the sunny days to come...
Israel's Signature
 
IN THIS ISSUE   MONTHLY COLUMNS

 

Online Aid One-Click Solutions with SysAid Online Aid
 
For those of you who don't already know, SysAid is in a continuous state of optimizing our Online Help, what we like to call Online Aid. Gain insights and tips not only from our technical documentation, but also from the SysAid Community!

> Learn more about our interactive Online Aid now
 
 
 
Windows Mobile Coming Soon: SysAid Mobile App for Windows Phone 7
 
This month, SysAid's mobile application will be available for Windows Phone 7! Already available for iPhone, BlackBerry, and Android, the app allows you to manage your help desk and assets directly from your smartphone - and it's free!

> Learn more about SysAid's mobile application
 
 
 
New Website Screenshot Preview of Our New Website
 
We are excited to announce that next week we'll be launching our new website! With a new design and simpler navigation, you'll be able to access pages faster and more easily. All the information you need will be right at your fingertips!

> See a sneak preview of the new website
 
 
 
Joe in Twitter Have You Met Joe the IT Guy Yet?
 
SysAid's animated IT guy has reached a milestone this month with over 1,000 followers on Twitter. We're beginning to think that our Joe is a real social butterfly... or his tweets are just so tech-savvy that everyone wants to be his friend. Come see for yourself.

> Follow Joe the IT Guy
 
 
tip Tip of the Month
Control the notes field of a service request
 
> Watch the tip to learn how
 
tutorial Tutorial of the Month
Schedule automatic reports
 
> Watch the tutorial to learn how
 
poll Monthly Poll
How do you participate in tech community forums?
 
> Vote and let us know!
 
joke Joke of the Month
Apple Introduces Revolutionary New Laptop With No Keyboard
 
> See the joke now