Hardware and Network Monitoring
SysAid Monitoring provides you with alerts and notifications to help you proactively monitor and manage network components, CPU, disk space, memory usage, software/ hardware updates, and more.
Automate IT Issue Identification
This allows you to monitor various performance measurements for your computers such as CPU, memory, and hard drive usage. You can monitor network activity per asset, as well as general asset availability. You can also receive SNMP traps from your SNMP devices. When SysAid discovers an issue, it notifies you by your preferred method (email or SMS), and SysAid Monitoring can also open an incident record for the issue so that you or your colleagues can immediately start to work on its resolution.
Real-Time Monitoring of Your IT Assets
Improve Network and Systems Performance
Notifications about Network Services
Ensure that your network devices are available at all times, and receive immediate notifications in the event of failures. With SysAid Monitoring you can quickly respond to, and prevent prolonged and costly, outages.
Software and Hardware Updates
Receive notifications of unauthorized hardware changes or the installation of unapproved software. This can help prevent any immediate issues that these unauthorized system changes could create, as well as better manage the risks of asset-related compliance exposure.
Notifications as Incident Records
When an end-user-identified issue is reported, you need to both log and resolve the issue. SysAid Monitoring is completely integrated with the help desk, so any monitoring notification you receive can automatically open an incident record, which saves time and effort, and allows you or your colleagues to immediately start to work on the issue’s resolution.
Custom Monitoring for Any Scenario
In addition to the native monitoring tools provided by SysAid Monitoring, you can also create your own custom monitoring scripts and have SysAid run them for you.
SysAid is way ahead of the other ITSM solutions in terms of functionality and value. We've been providing high-value service to 3,000 employees for 3 years.
Network Card Activity
Monitor your computer estate’s network activity and services to ensure speed, efficiency, and security. For example, excessive network card activity could be a sign of a virus, a hacking attempt, or indicate that a computer is being used as a host for file transfer software. Ensure that your computers and finite bandwidth are only being used for official activities.
Control and Listen to Your SNMP Devices
Monitor your network’s SNMP (Simple Network Monitoring Protocol) devices and any distress signals they might send, using SNMP traps to easily automate the monitoring of these devices. For example, if your printer is sending out low ink messages, receive and act on the messages before end users need to flag the issue to the help desk.