Increased Password Services Access
The requirements for setting up Password Services have been lowered, i.e. domain administrator permissions are no longer needed.
Improved Support for SNMPv3 in Credentials Management
Admins can now configure all encryption and authentication methods offered by SNMPv3 in the Credentials form.
Admins can integrate SysAid with Slack to improve team collaboration:
Animated Summary Report
This year (2017), admins can select a new personalized music video, featuring SysAid's Joe The IT Guy, to summarize their help desk data.
Microsoft EWS Protocol Support
Admins can now select the EWS protocol when configuring incoming email integration and calendar sync.
SysAid Vendor Management
Admins can define SysAid to automatically connect an asset with its manufacturer.
New Agent Installation Method
Admins can deploy and undeploy agents via the RDS, directly from the SysAid interface.
Admins can store domain credentials and automatically apply them when deployting the agent via the RDS.
New LDAP Integration Capability
SysAid can automatically disable LDAP-imported admins that are no longer available in the Active Directory.
Unified Approach for Agent Deployment and Agent Settings Management
Patch Management Update
SysAid automatically updates the Patch Management licenses when the SysAid agent is upgraded to the most recent version.
Enhancements to Asset Discovery and Agent Deployment
Upgraded Interface for Custom Notifications
Admins can access custom notifications in a new, intuitive list/form interface that allows them to simultaneously view a notification's subject and body.
SysAid Barcode App for Android
Admins with Android devices can use SysAid Barcode to create CIs in SysAid, check in and check out CIs, and perform inventories using CI bar codes.
Increased Flexibility in the Agent Depoyment Plan List
Admins can edit the values for fields for multiple deployment plans simultaneously, in the Agent Deployment Plan list.
September 2016 Summer 16 Highlights
If you are using RDS, upgrade to the latest version: