Analyze Frequent User Service Record Submissions
This tool analyzes ticket submission patterns over customizable time periods to identify users with multiple tickets, providing detailed pattern analysis and potential incident correlations.
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Overview
This job involves analyzing ticket submission patterns to identify users who have reported multiple tickets within specified timeframes, customizable to any period (default: past 3 days). The tool identifies users exceeding ticket thresholds within customizable time windows and provides detailed pattern analysis, including submission timing and potential incident correlations.
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Key capabilities
* Analyzes ticket submission patterns
* Identifies users reporting multiple tickets
* Examines tickets from customizable time periods
* Identifies users exceeding ticket thresholds within customizable time windows
* Provides detailed pattern analysis (submission timing, potential incident correlations)
Popular use cases
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