Detect Problem from Incidents
This agent analyzes open incidents to identify patterns, cross-references them with existing problems, and recommends linking or creating new problem records for proactive problem management.
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Overview
This agent analyzes open incidents to identify patterns and cluster similar issues. It cross-references incidents with existing problems, recommending linking where relevant, or suggesting new problem records when no match is found. This enables proactive problem management, helping IT teams efficiently surface and address recurring issues.
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Key capabilities
* Analyzes open incidents to identify patterns and cluster similar issues.
* Cross-references incidents with existing problems and recommends linking or creating new problem records.
* Enables proactive problem management by helping IT teams surface and address recurring issues more efficiently.
Popular use cases
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