Find Existing KB Articles
This tool searches for and identifies similar existing Knowledge Base articles within the SysAid dataset to prevent duplicates and suggest relevant content.
-
Overview
This tool searches for and identifies similar existing Knowledge Base articles within the SysAid dataset by comparing the content of a potential new article with existing records. It utilizes semantic similarity analysis to find matches and provides the ID and text of any similar articles found. This functionality aims to prevent the creation of duplicate KB articles and suggests relevant existing content that may already address the same topic.
-
Key capabilities
Searches for similar existing Knowledge Base articles, compares content of new articles with existing records, uses semantic similarity analysis, finds matches, returns ID and text of similar articles, helps prevent duplicate KB articles, suggests existing content.
Popular use cases
Use this AI agent and the others to make AI work for you and make you more productive!
