Marketo

Available triggers and actions in Marketo

• Triggers

  • Export new leads in Marketo
  • Export new/updated leads in Marketo
  • Monitor leads added to list
  • New lead activity
  • New lead in list
  • New Marketo Self Service Flow Step
  • New/updated lead
  • New/updated lead

• Actions

  • Custom action
  • Activate smart campaign
  • Add custom activity
  • Add leads to lead list
  • Bulk import custom object from file
  • Bulk export custom objects to file
  • Bulk export objects to file
  • Bulk export program members to file
  • Bulk import objects from file
  • Bulk import program members from file
  • Bulk import leads from file
  • Change lead program status
  • Clone object
  • Clone program
  • Create custom objects
  • Create lead
  • Create object
  • Create opportunity
  • Create opportunity role
  • Create program
  • Get lead activities
  • Search campaigns
  • Get channel by name
  • Get object schema
  • Get objects
  • Get program by name
  • Get tokens by folder ID
  • Remove leads from lead list
  • Return data to Marketo Self Service Flow Step
  • Schedule campaign or smart campaign
  • Bulk export activities to file
  • Search custom objects
  • Bulk export leads to file
  • Search leads
  • Search objects
  • Search opportunities
  • Search opportunity roles
  • Search programs
  • Submit form
  • Trigger campaign or smart campaign for specific leads
  • Update custom object
  • Update lead
  • Update object
  • Update opportunity
  • Upsert custom objects
  • Create/update/upsert leads
  • Upsert object
  • Upsert tokens

Available triggers and actions in SysAid

• Triggers

  • Add Activity to a Service Record
  • Add Agent to Groups
  • Add End User to Groups
  • Add a Note to a Service Record
  • Convert Agent to End User
  • Convert End User to Agent
  • Create a New Agent
  • Create a New Asset
  • Create a New Attachment
  • Create a New End User
  • Create a New Group
  • Create a Service Record
  • Delete Agent
  • Delete Asset by ID
  • Delete End User
  • Delete a Service Record
  • Generates a Presigned URL for an Attachment Upload
  • Get Agent by ID
  • Get Asset by ID
  • Get Category Hierarchy
  • Get End User by ID
  • Get Group Members
  • Get Group by ID
  • Get Indexes
  • Get List of Agents
  • Get List of Assets
  • Get List of CIs
  • Get List of Companies
  • Get List of End Users
  • Get List of Groups
  • Get Service Record Template by ID
  • Get Service Record Template by Service Record ID
  • Get Service Record's Action Items
  • Get a Service Record by ID
  • Remove Agent from Groups
  • Remove End User from Groups
  • Resolve a Service Record
  • Search Service Records by Specific Parameters
  • Send a Message from a Service Record
  • Update Agent Details
  • Update End User Details
  • Update Service Record Details
  • Update an Asset
  • Updates An Action Item Status
  • Build your own SysAid Public API action with a HTTP request

• Actions

  • Create ticket from events
  • Update ticket details, attachments, or comments
  • Add notes/comments to keep conversations aligned
  • Change status and assignments automatically
  • Service Record Created (Real-time)
  • Service Record Updated (Real-time)