SAP Concur

Available triggers and actions in SAP Concur

• Triggers

  • New expense report
  • New expense report submission
  • New expense report submission
  • New expense report
  • New expense report
  • New or updated invoice
  • New or updated user
  • New or updated expense report
  • New or updated expense report

• Actions

  • Custom action
  • Upload receipt image
  • Upload receipt image
  • Create list item
  • Create list item
  • Create user
  • Create users
  • Create vendors
  • Delete list item
  • Delete list item
  • Retrieve children of list item
  • Get all attendee types
  • Get all expense group configurations
  • Get all expense types
  • Get all lists
  • Get all lists
  • Get all payment types
  • Search users
  • Get entry image URL
  • Get itemizations of specific expense
  • Get expense report details
  • Get expense report details
  • Get all list item
  • Get invoice details
  • Get list items
  • Get user
  • Get user provisioning status details
  • Submit expense report through a workflow
  • Search expense reports
  • Search vendors
  • Update user
  • Update users
  • Update vendors

Available triggers and actions in SysAid

• Triggers

  • Add Activity to a Service Record
  • Add Agent to Groups
  • Add End User to Groups
  • Add a Note to a Service Record
  • Convert Agent to End User
  • Convert End User to Agent
  • Create a New Agent
  • Create a New Asset
  • Create a New Attachment
  • Create a New End User
  • Create a New Group
  • Create a Service Record
  • Delete Agent
  • Delete Asset by ID
  • Delete End User
  • Delete a Service Record
  • Generates a Presigned URL for an Attachment Upload
  • Get Agent by ID
  • Get Asset by ID
  • Get Category Hierarchy
  • Get End User by ID
  • Get Group Members
  • Get Group by ID
  • Get Indexes
  • Get List of Agents
  • Get List of Assets
  • Get List of CIs
  • Get List of Companies
  • Get List of End Users
  • Get List of Groups
  • Get Service Record Template by ID
  • Get Service Record Template by Service Record ID
  • Get Service Record's Action Items
  • Get a Service Record by ID
  • Remove Agent from Groups
  • Remove End User from Groups
  • Resolve a Service Record
  • Search Service Records by Specific Parameters
  • Send a Message from a Service Record
  • Update Agent Details
  • Update End User Details
  • Update Service Record Details
  • Update an Asset
  • Updates An Action Item Status
  • Build your own SysAid Public API action with a HTTP request

• Actions

  • Create ticket from events
  • Update ticket details, attachments, or comments
  • Add notes/comments to keep conversations aligned
  • Change status and assignments automatically
  • Service Record Created (Real-time)
  • Service Record Updated (Real-time)