Hardware and Network
Monitoring

SysAid Monitoring provides you with alerts and notifications to help you proactively monitor and manage
network components, CPU, disk space, memory usage, software/hardware updates, and more.

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Automate IT Issue Identification

Through the creation of monitoring configurations, SysAid Monitoring allows you to proactively monitor your computer and SNMP assets. Rather than waiting for an end user to report an IT issue, SysAid Monitoring can immediately detect specific types of events, and notify interested parties that an issue exists. You can monitor: critical hardware components, services and processes, URLs (to assure that a web page is available), ports (to assure critical services are available), and hardware and software changes.

Monitor various performance measurements for your computers such as CPU, memory, and hard drive usage. Monitor network activity per asset, as well as general asset availability. You can also receive SNMP traps from your SNMP devices. When SysAid discovers an issue, it notifies you by your preferred method (email or SMS), and SysAid Monitoring can also open an incident record for the issue so that you or your colleagues can immediately start to work on its resolution.

Real-time Monitoring of Your It Assets

Rather than waiting for an end user to report an issue with an IT asset, SysAid Monitoring immediately detects specific types of events. You can easily:

  • See any active warnings or errors and the assets they relate to.
  • View a full history of your monitoring events.
  • Check the last monitoring poll for a particular IT asset.
  • See hourly, daily, weekly, and monthly graphs of the monitored assets.

Improve Network and Systems Performance

Use SysAid Monitoring to protect and improve your IT ecosystem through:

  • Real-time monitoring of your network, system processes, and SNMP traps.
  • Alerts and notifications to help you ensure high performance and maximum uptime.
  • Custom configurations to suit the unique needs of your organization.
  • Predefined settings to simplify monitoring for network services and Windows processes.

Notifications About Network Services

Ensure that your network devices are available at all times, and receive immediate notifications in the event of failures. With SysAid Monitoring you can quickly respond to outages and prevent them from becoming prolonged and costly.

Notifications as Incident Records

Generally, when an end-user-identified issue is reported, you need to both log and resolve the issue. SysAid Monitoring is completely integrated with the help desk, so any monitoring notification you receive can automatically open an incident record, which saves time and effort, and allows you or your colleagues to immediately start to work on the issue’s resolution.

Software and Hardware Updates

Receive notifications of unauthorized hardware changes or the installation of unapproved software. This can help prevent any immediate issues that these unauthorized system changes could create, as well as better manage the risks of asset-related compliance exposure.

Custom Monitoring for Any Scenario

In addition to the native monitoring tools provided by SysAid Monitoring, you can also create your own custom monitoring scripts and have SysAid run them for you.

Frequently Asked Questions

What Makes SysAid’s Hardware And Network Monitoring Stand Out From The Rest?

SysAid’s hardware and network monitoring not only provides you with alerts and notifications in real-time to manage your network and hardware components, but it also allows you to automate the issues by notifying relevant parties of such an issue. This allows your colleagues to start immediately working on a resolution, without needing to physically tell them yourself. SysAid also allows you to see a full history of your monitoring events, and to improve your network and systems performance by providing you with custom configurations to suit the unique needs of your organization. Finally, you are able to create your own custom monitoring scripts and have SysAid run them for you, for any scenario you wish for.

What Are The Benefits Of Automating IT Issue Identifications?

As humans, we are great. But we aren’t perfect. If there is an issue with your hardware or network, this often requires immediate assistance. Should the end-user not see the issue early enough, this may lead to a bigger problem and a potential loss of money as a result. By allowing SysAid Monitoring to proactively monitor your computer and SNP assets, it can immediately detect certain issues and alert the relevant people that can fix such an issue.

What Can SysAid Monitoring Actually Monitor?

With SysAid monitoring, you can proactively monitor and manage network components, CPU, disk space, memory usage, software and hardware updates, critical hardware components, services and processes, URLs, and more. When SysAid discovers an issue, it will notify you by your preferred method, whether that be via email or SMS to alert you of the issue. It can also open an incident record for this exact issue allowing for you or your team members to start working on resolving the issue.

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