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Best Jira Service Desk Alternative

Want a tool that doesn’t limits your customization capabilities? See how SysAid outranks Jira Service Desk!

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Based on verified customer reviews on TrustRadius, the most trusted review platform for business leaders
(July 2022)

 

Sysaid

Jira

Self-service tools
89
Self-service tools
83
ITSM reports and dashboards
85
ITSM reports and dashboards
84
Change Management
86
Change Management
81
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“SLA achievement of 98% on average with the help of SysAid”
Application Support Consultant, Brandix
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“SysAid has reduced 70% of tickets and the workload for our IT staff”
CEO, Curl Labs
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“SysAid is well suited for most IT departments, and customer services functions with its robust ITSM functions”
Customer Experience Manager – IT Services, The University of West London
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“The end-user portal is easy to navigate and submit tickets, making this transition a lot easier for our customers”
Global IT Manager, EVAPCO Inc.
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“SysAid has increased our employee efficiency as end-users can quickly find someone to fix IT issues”
Global IT Specialist , HH Global
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“With SysAid, tracking, governance, and reporting are more efficient & professional”
CTO, Brian Bell & Company Ltd

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5,000+ Organizations Partner With SysAid for Their Service Desk Solution

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