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Best Jira Service Desk Alternative
Want a tool that doesn’t limits your customization capabilities? See how SysAid outranks Jira Service Desk!
Based on verified customer reviews on TrustRadius, the most trusted review platform for business leaders
(July 2022)
Sysaid
Jira
Self-service tools
Self-service tools
ITSM reports and dashboards
ITSM reports and dashboards
Change Management
Change Management
“SLA achievement of 98% on average with the help of SysAid”
“SysAid has reduced 70% of tickets and the workload for our IT staff”
“SysAid is well suited for most IT departments, and customer services functions with its robust ITSM functions”
“The end-user portal is easy to navigate and submit tickets, making this transition a lot easier for our customers”
“SysAid has increased our employee efficiency as end-users can quickly find someone to fix IT issues”
“With SysAid, tracking, governance, and reporting are more efficient & professional”
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