SysAid creates new strategic alliances to meet the growing demand for ITIL-compliant service automation solutions that allow IT professionals to work smarter and be more productive

June 3, 2021, Boston – SysAid has announced expansion of its partner program with a series of new strategic alliances across multiple geographies. The partnerships will enable delivery of the company’s best-in-class IT service management platform to new markets, and extend availability of the solution to companies and industries of all sizes.

Adoption of the digital workspace has put IT at the front and center of the enterprise. This has forced IT departments to scale and mature service management in order to create an outstanding employee experience and deliver measurable outcomes across the organization. A key enabler is service automation that efficiently and correctly manages tickets so IT staff can focus on more strategic work.

SysAid uses service automation and AI to help IT teams smartly and efficiently handle the day-to-day tasks and deliver on the strategic initiatives that move needles. Collaboration with new partners will enable SysAid to drive implementation of service automation in different regions while addressing the unique needs of local markets as well as the increasing demand for ITIL-governed service delivery solutions.

SysAid proudly welcomes:

ITSM Corporation, Australia
JMR, South Africa
PCCW, Singapore
Phoenix Digital, UAE
Vergent, Kenya
Vetasi, Poland
“Our experience in these markets tells us that there is a strong appetite for SysAid, and these agreements allow us to fulfill that demand,” said Sarah Lahav, CEO of SysAid. “We are thrilled to work with our new partners to help IT organizations of all sizes and industries drive outcomes across their businesses through automation, orchestration, and data insights.”