IT SERVICE AUTOMATION
Task Automation
Say goodbye to fighting fires and being stalled by bottlenecks. Automate Joe, SysAid’s built-in orchestration platform automates your work across business, application, and infrastructure layers – with a single click of a button.
Lighten the load and free your IT team from manual, repetitive, and error-prone tasks.
Orchestrate Your Way to Freedom
Employee onboarding & off-boarding
Provisioning & de-provisioning of VMware virtual machines
Deploying software via Microsoft System Center Configuration Manager (SCCM)
Creation of new groups and adding or removing members in Active Directory
SFTP file transfers
Microsoft Exchange mail systems workflow
Features
Fully orchestrated service delivery across all departments – at the push of a button.
Infrastructure automation, including application release and deployment automation within the same platform
IT workflow rollback and restart capabilities for each task
Automatic scheduling and calendar handling with each service execution
Full audit trail of all actions to ensure compliance of processes and configurations
One turnkey solution to provision, update, change, and patch
Single point of control for full-stack service delivery
Recover resources to manage expenses by de-provisioning services not in use
Check Those Boxes Off Quicker with Automation Bots
Looking to execute a single task? No problem, SysAid’s ABots (automation bots) have you covered. Currently in Beta, ABots are pre-packaged, out-of-the-box automation scripts that execute specific tasks, across multiple systems, without the need for IT intervention.
Use Case
Employee Onboarding
HR filles out a form in the self-service portal with details on the new employee.
This is then forwarded to the hiring manager.
The hiring manager is notified.
The request is completed and approved.
An automated process is started.
A change ticket is created and waits for IT approval.
All provisioning tasks are then executed automatically.
The new employee is automatically onboarded in a matter of minutes, instead of days – enabling productivity from day one.
Get IT Done with SysAid’s Task Automation and Benefit From:
Accelerated service delivery to the business, while reducing mean time to resolution (MTTR)
Increased service agility to produce fast, predictable results for manual, routine, and error-prone
tasks, and to enhance service availability
Increased agent productivity by saving time on manual tasks, making more time for more
pressing and higher value IT tasks
Enhanced end-user experience by providing them with the tools they need to get their
job done
Get IT Done with SysAid’s Task Automation and Benefit From:
Accelerated service delivery to the business, while reducing mean time to resolution (MTTR)
Increased service agility to produce fast, predictable results for manual, routine, and error-prone tasks, and to enhance service availability
Increased agent productivity by saving time on manual tasks, making more time for more pressing and higher value IT tasks
Enhanced end-user experience by providing them with the tools they need to get their job done
Start Crushing IT
