SMART 2022 The Future of Service Management: A Tale of Two Futures

SysAid SMART 2022
ANNUAL VIRTUAL CONFERENCE

Four teal, bird-shaped toys symbolize SysAid’s ITSM solutions with diverse feature designs for efficient service desk management. - SysAid

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Meet the Speakers:

Portrait of a smiling man with a beard, wearing a dark polo shirt against a grey background.

Ben Brennan CEO & Best-Selling Author | QSTAC

The Future of Service Management: A Tale of Two Futures

Join IT Thought Leader Ben Brennan as he recounts his own experiences about ways he used to delight his end-users by coming up with creative solutions to IT problems.
He also walks us through a brief history of ITSM, the common challenges faced, and how to consistently move the needle and deliver exceptional levels of service.