How to master employee experience? It’s all about helping employees succeed.

SysAid for Teams, a conversational chatbot in Microsoft Teams, improves the employee experience and enables a new level of service. In this session, SysAid’s Oded Moshe is joined by Chris Hyde from ECC, a user of SysAid for Teams – to talk about the trends today with ticket sources and what’s going on with the surge of Teams usage. Plus, they’ll discuss ECC’s journey as they focus on Teams: zero setup effort, immediate value, and the user experience.