The digital workspace has evolved from a concept to a reality for business, and IT is at the frontline of this change. IT departments are expected to deliver a consumer-like experience in service of employees who get to choose when and where they work. So how does SysAid empower IT to deliver outstanding service in light of the challenges of the digital workspace?

In this session, Oded Moshe, SysAid’s VP of Product, will talk about how SysAid’s approach of Service Automation lets IT organizations do ITSM smartly. Oded will show off some of SysAid’s new capabilities and some best practices we’ve seen from our work with customers. In addition, Oded will share SysAid’s roadmap, including some exciting new initiatives we’re planning for the near future.