|Processor(s)||2.0 GHz||Quad-Core Xeon or equivalent|
|Memory||4 GB||8 GB|
|Free disk space||16 GB||32 GB|
|Operating system (x64)||Windows Server 2008 R2*
|Windows Server 2012 (Server 2016 and 2019 are also supported)|
|Database***||MS SQL Server 2014 Express****
MySQL 5.7 and above
Oracle 10.4 and above*****
|MS SQL Server 2014|
If you are planning to use SysAid Patch Management, make sure to also consider the Patch Management requirements detailed here.
* Windows 10, Windows 8, and Windows 7 SP1 can be used for test environments.
- .NET Framework 3.5 SP1 or higher is required.
** When the SysAid server is installed on a Linux server, the SysAid RDS is required for agent deployments.
SysAid supports the following OS versions:
- Centos - 7
- Debian - 8 jessie, 7.7 wheezy, 9 stretch, buster 10
- Ubuntu - Xenial 16.4, Zesty 17.04, Trusty 14.4
*** For production environment it is recommended to use a separate machine for the database.
**** MS SQL Express requires an additional 1 GB of RAM, if running on the same machine, and can contain up to 10 GB of data (expected DB growth - dependant on number of assets and modules used, approx. 2-5 GBs per year).
***** Oracle is not supported by Linux installations.
|Administrator||Internet Explorer 11 and above, Microsoft Edge, Chrome, Firefox, Safari*|
|End-User Portal||Internet Explorer 9** and above, Microsoft Edge, Chrome, Firefox, Safari*|
|Self-Service Portal||Internet Explorer 11 and above, Microsoft Edge, Chrome, Firefox, Safari*|
* Basic functionality has been tested.
** The End-User Portal has been tested on Internet Explorer 9 & 10 - we recommend using IE 11 and above.
|Free disk space||50MB*|
|Operating System (x64, x86)||Windows**: 10, 8, 7, Vista, Server 2019, 2016, 2012, 2008
Mac OS X 10.11 and above
Unix, IBM's AIX, FreeBSD, Solaris, HP-UX ****
* To enable Patch Management capabilities, an additional 1.5 GB is required.
** .NET Framework 3.5 or above is required.
*** For inventory feature only.
**** Through a third-party tool; please contact our support team for more information.
For more detailed System Requirements, see the full SysAid System Requirements help page.