If you are planning to use SysAid Patch Management, make sure to also consider the Patch Management requirements detailed here.
|Item||Up to 500 Assets||500-2000 Assets||More than 2000 Assets|
|Processor(s)||2.0 GHz||Dual-Core Xeon or equivalent||Quad-Core Xeon or equivalent|
|Memory||2 GB||2 GB||4 GB|
|Free disk space||4 GB||4 GB||4 GB|
|Expected database growth per year||3 GB||16 GB||32 GB|
|Operating System - supports both 32-bit and 64-bit||
Windows*: 10, 8, 7, Vista, XP**, Server 2012, 2008, 2003**
Linux/Unix/Mac - with Java 1.8 (8.0.920.14) or above and Tomcat 7.0.57
MS SQL (2008, 2008 R2 and 2012***), MySQL 5.X, Oracle (10.4 and above)
MS SQL Server Express (embedded****)
* .NET Framework 2.0 SP 2 is required.
** SysAid's embedded database, MS SQL 2008 R2 Express is not supported on Windows XP or the 32 bit version of Windows Server 2003
*** MS SQL 2012 is supported from SysAid version 8.5 or above.
****1. Embedded MS SQL Server Express database is not recommended for environments with more than 3000 assets.
2. .NET Framework 3.5 SP1 is required.
3. MS SQL Express requires an additional 1 GB of RAM, and can contain up to 10 GB of data.
|Free disk space||50MB ****|
|RAM usage||For 32 Bit installation 15M
For 64 Bit installation 20M
|Operating System - supports both 32-bit and 64-bit||Windows*: 10, 8, 7, Vista, XP, Server 2012, 2008, 2003
Unix, IBM's AIX, FreeBSD, Solaris, HP-UX ***
|Supported browsers||IE 11.0****** or above, Edge*****, Firefox ***** and Chrome *****|
|Screen resolution||1280x1024 display, or above|
* .NET Framework 2.0 SP 2 or above is required.
** For inventory feature only.
*** Through a third-party tool; please contact our support team for more information.
**** To enable Patch Management capabilities, an additional 1.5 GB is required.
***** The latest version of the browser at the time your version of SysAid was released.
****** Earlier browser versions support basic functionality.
For more detailed System Requirements, see the full SysAid System Requirements help page.