Mobile Device Management: Control All Mobile Devices in One Place

SysAid Mobile Device Management (MDM) gives you total control over all mobile devices entering your IT management system by storing mobile devices as assets in one place with all other company assets. Using SysAid MDM, you can direct users to enroll their Android or iOS mobile devices into the IT management system—allowing admins to embrace a diverse mobile network without compromising security, employee privacy, or the mobile experience. Read the SysAid MDM Guide here!

• Enroll all mobile devices in a few clicks over-the-air (OTA)
• Create, assign, and modify mobile device policies to mobile devices
• Deploy preconfigured WiFi and email settings
• Passcode enforcement
• Track enrolled mobile devices and their inventory in one place
• Manage remotely enrolled devices, including Passcode Reset, Lock, and Wipe
• Trace installed apps with SysAid monitoring capabilities
• Secure critical company data on the mobile devices
• Detailed hardware and software inventory

Integrated with Asset Management for a Seamless User Experience

SysAid MDM is integrated with the Asset Management module, so you can keep all mobile devices as assets in one place with all other company assets. This means, you can see your mobile devices through your familiar Asset Management interface. Admins can extend IT management policies to mobile devices, implement security policies on mobile devices, and track all the mobile devices entering the company’s system with Asset Management.

Enroll Mobile Devices in Just a Few Clicks

SysAid MDM streamlines the platform set up and device enrollment process to make life simple for IT admins and employees. Admins can easily enroll users' devices by sending a device enrollment notification to each user, asking them to enroll to SysAid MDM. The enrollment notification can be sent via email or SMS, and includes a link to enroll in SysAid MDM directly from the user's mobile device.

• End users can register corporate and employee owned devices (the BYOD trend)
• Initiate individual or bulk device enrollment
• Apply or modify default device policy settings
• Customizable device Enrollment Request sent to end users

Set Customized Policies for Maximum Control

Assign a policy to each mobile device defining the passcode security, WiFi, and e-mail settings, and a list of assets using the policy. You can create as many policies as you need, giving you tremendous flexibility in managing your mobile devices. Admins can also standardize and deploy security and application settings over the air—getting rid of manual configuration procedures for good!

View Data Collected by MDM at a Glance

SysAid MDM collects and displays important data and information about enrolled mobile devices, such as: a list of all apps installed , hardware details, mobile device name, serial number, current carrier, home carrier, ICC, IMEI, MAC address, and source.

Mobile Device Actions for Advanced Security: Reset, Lock, Wipe

SysAid MDM gives you several remote management options for your mobile devices:

Reset Device Passcode: Resets the passcode for the mobile device. If the device policy requires a passcode, the user is prompted to immediately enter a new one.

Lock Device: Locks the mobile device. Once locked, the user must reenter the device passcode in order to resume using the device.

Wipe Device: Erases all data on the mobile device, restoring all settings to their factory defaults. Wipe Device is typically used if a device is lost or stolen.