SysAid allows you to discover the computers on your network by running a WMI scan or by installing the SysAid Agent. The SysAid Agent also provides detailed hardware and software information.
Discovering and Managing Non-Networked Devices
There may be other devices that you want to track and manage in SysAid that are not directly connected to your network. You can easily add these devices to SysAid IT Asset Management, either manually, or by importing details via a CSV file.
Discovering SNMP Devices
SysAid allows you to scan your network and find all of your SNMP-capable devices. In conjunction with WMI scanning and the SysAid Agent, this allows you to get a complete picture of your network.
Discovering Remote Networks
You may have networks that are not directly connected to your SysAid Server, or that are separated by firewalls. For situations such as these, SysAid offers network discovery via a Remote Discovery Service (RDS).