Free

Nasuni Management Console

Workato

Connect SysAid with Nasuni Management Console Via our embedded Workato offering to streamline your IT workflows and automations.

  • Overview

    Connect SysAid to Nasuni Management Console to automate end-to-end workflows that reduce manual work and improve cross-team collaboration.

    Build precisely the integration you need—entirely within SysAid, using a no-code, drag-and-drop experience to listen to events, invoke supported actions, and exchange and transform data with custom logic, configurable mappings, field-level enrichment, and real-time or scheduled execution.

  • Key capabilities

    • Configurable mappings, transformations, and field-level enrichment for precise data sync.
    • Real-time or scheduled automation with conditional logic and multi-step sequences.
    • Built-in monitoring, retries, and permissions—managed in SysAid.
    • Utilize the below triggers and actions in the integration you build.

Popular use cases

You can customize to fit you specific needs

Available triggers and actions in Nasuni Management Console

  • Triggers

    • New notification

  • Actions

    • Custom action
    • Set auto caching mode for file/directory
    • Brings a specified file/directory into volume cache
    • Creates a directory in a volume
    • Create folder quota for a specified volume
    • Create share
    • Create volume
    • Deletes folder quota for a specified volume
    • Disables auto cache mode for file/directory
    • Disable pinning mode for file/directory
    • Retrieves auto cache status for file/directory
    • Get folder quota from a specified volume
    • Get health status for a filer
    • Get file/directory
    • Retrieves pinning status for file/directory
    • Enable global locking for file/folders
    • List all folder quotas
    • List folder quotas for a specified volume
    • List health status for all filers
    • List shares in Nasuni Management Console
    • List Volumes
    • Pin file/directory into cache
    • Request snapshot for volume
    • Update folder quota for a specified volume
    • Update share

Available triggers and actions in SysAid

  • Triggers

    • Add Activity to a Service Record
    • Add Agent to Groups
    • Add End User to Groups
    • Add a Note to a Service Record
    • Convert Agent to End User
    • Convert End User to Agent
    • Create a New Agent
    • Create a New Asset
    • Create a New Attachment
    • Create a New End User
    • Create a New Group
    • Create a Service Record
    • Delete Agent
    • Delete Asset by ID
    • Delete End User
    • Delete a Service Record
    • Generates a Presigned URL for an Attachment Upload
    • Get Agent by ID
    • Get Asset by ID
    • Get Category Hierarchy
    • Get End User by ID
    • Get Group Members
    • Get Group by ID
    • Get Indexes
    • Get List of Agents
    • Get List of Assets
    • Get List of CIs
    • Get List of Companies
    • Get List of End Users
    • Get List of Groups
    • Get Service Record Template by ID
    • Get Service Record Template by Service Record ID
    • Get Service Record's Action Items
    • Get a Service Record by ID
    • Remove Agent from Groups
    • Remove End User from Groups
    • Resolve a Service Record
    • Search Service Records by Specific Parameters
    • Send a Message from a Service Record
    • Update Agent Details
    • Update End User Details
    • Update Service Record Details
    • Update an Asset
    • Updates An Action Item Status
    • Build your own SysAid Public API action with a HTTP request

  • Actions

    • Create ticket from events
    • Update ticket details, attachments, or comments
    • Add notes/comments to keep conversations aligned
    • Change status and assignments automatically
    • Service Record Created (Real-time)
    • Service Record Updated (Real-time)
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