Xero
Workato
Connect SysAid with Xero Via our embedded Workato offering to streamline your IT workflows and automations.
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Overview
Connect SysAid to Xero to automate end-to-end workflows that reduce manual work and improve cross-team collaboration.
Build precisely the integration you need—entirely within SysAid, using a no-code, drag-and-drop experience to listen to events, invoke supported actions, and exchange and transform data with custom logic, configurable mappings, field-level enrichment, and real-time or scheduled execution.
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Key capabilities
- Configurable mappings, transformations, and field-level enrichment for precise data sync.
- Real-time or scheduled automation with conditional logic and multi-step sequences.
- Built-in monitoring, retries, and permissions—managed in SysAid.
- Utilize the below triggers and actions in the integration you build.
Popular use cases
You can customize to fit you specific needs
Available triggers and actions in Xero
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Triggers
- New/updated credit note
- New/updated item
- New/updated overpayment
- New/updated prepayment
- New/updated account
- New/updated bill
- New/updated contact
- New/updated employee
- New/updated invoice
- New/updated payment
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Actions
- Custom action
- Upsert line item to bill or invoice
- Add person(s) to contact
- Create timesheet with 1 line item
- Create bank transaction
- Create bill with 1 line item
- Create bill with multiple line items
- Create contact
- Create credit note with line items
- Create employee (US)
- Create employee (AU)
- Create invoice with 1 line item
- Create invoice with line items
- Create item
- Create manual journal with line items
- Create overpayment
- Create invoice payment
- Create prepayment
- Create purchase order with line items
- Get contact details
- Get bill or invoice details
- Get online invoice URL
- Get manual journal by ID
- Get payment
- Get purchase order
- List accounts
- List connections
- List currencies
- List organisations
- List tax rates
- Search accounts
- Search bank transactions
- Search contact
- Search contacts
- Search credit notes
- Search bills or invoices
- Search items
- Search manual journals
- Search overpayments
- Search payments
- Search prepayments
- Search purchase orders
- Upsert contact
- Update bill or invoice header details
- Update invoice status
- Update bill or invoice with line items
- Update item
- Update manual journal and line items
- Upload attachment
- Void payment
Available triggers and actions in SysAid
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Triggers
- Add Activity to a Service Record
- Add Agent to Groups
- Add End User to Groups
- Add a Note to a Service Record
- Convert Agent to End User
- Convert End User to Agent
- Create a New Agent
- Create a New Asset
- Create a New Attachment
- Create a New End User
- Create a New Group
- Create a Service Record
- Delete Agent
- Delete Asset by ID
- Delete End User
- Delete a Service Record
- Generates a Presigned URL for an Attachment Upload
- Get Agent by ID
- Get Asset by ID
- Get Category Hierarchy
- Get End User by ID
- Get Group Members
- Get Group by ID
- Get Indexes
- Get List of Agents
- Get List of Assets
- Get List of CIs
- Get List of Companies
- Get List of End Users
- Get List of Groups
- Get Service Record Template by ID
- Get Service Record Template by Service Record ID
- Get Service Record's Action Items
- Get a Service Record by ID
- Remove Agent from Groups
- Remove End User from Groups
- Resolve a Service Record
- Search Service Records by Specific Parameters
- Send a Message from a Service Record
- Update Agent Details
- Update End User Details
- Update Service Record Details
- Update an Asset
- Updates An Action Item Status
- Build your own SysAid Public API action with a HTTP request
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Actions
- Create ticket from events
- Update ticket details, attachments, or comments
- Add notes/comments to keep conversations aligned
- Change status and assignments automatically
- Service Record Created (Real-time)
- Service Record Updated (Real-time)