SysAid MSP

The ITSM Software Built for Managed Service Providers

SysAid MSP offers an affordable IT service management (ITSM) software designed to meet multi-organizational requirements. This special help desk software package of SysAid includes all the essential IT features, an unlimited end-user base, and flexible licensing that allows you to extend your SysAid package based on growing requirements. With SysAid, you can easily manage numerous clients with the multi-company functionality, and customize reports, end-user forms, client portal and more for each of your external clients - all within your SysAid environment.


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SysAid MSP Edition


  • Unlimited end user base
  • Manage assets, mobile devices, and performance from one place
  • Customize reports, routing rules, client portal, and forms
  • Remote Control to clients' environments
  • Mobile apps to provide service on the go - anytime, anywhere
  • SLA Management to provide first-rate service to customers

SysAid MSP Is Suitable for:

  • Companies that provide IT services for external clients
  • Businesses who need scalability for increasing number of end users and assets
  • MSPs that want an all-in-one IT management software to handle multiple sites for multiple clients
A&F Computersysteme AG
Atea, the leading Nordic and Baltic supplier of IT infrastructure
Fujifilm Photography Company
Turner Classic Movies
Mitchell-Wayne Technologies
Service Desk MSP – Motion Industries
Resources for Human Development
Service Desk MSP – Vita
Service Desk MSP – Xoom Works