June 3-4, 2015 | Olympia, London, UK
The Service Desk & IT Support Show 2015
June 3-4, 2015 - The Service Desk & IT Support Show 2015 (SITS15) is one of the leading global showcases for IT service management (ITSM) and service desk technology.
In addition to the 250+ service desk and ITSM products and services on show in the exhibition hall, there’s also a conference element that includes keynotes, seminars, roundtable discussions, and breakfast briefings. Best of all, for IT professionals, SITS15 is free to attend.
Whether you’re new to IT support and ITSM, or an experienced service management professional, you’ll gain crucial insights into how best practices and industry tools can help to align IT operations with business needs, and to improve service desk and service management operations.
If you’re planning on attending, we highly recommend checking out the following sessions:
- Putting people before technology and process? – Stuart Rance, Optimal Service Management
- Perfecting the service desk personality mix – Ian Connelly and Gregory-Baylis Hall, BCS
- The WOW factor of putting customers at the centre of IT – Daphnea Wenham, Macmillan Cancer Support
- How to win at configuration management – Tobias Nyberg, Gailstrom
Of course, it goes without saying that we also highly recommend attending the session on “What IT can learn from external customer relationship management?” by our one and only CEO, Sarah Lahav.
We’d also love for you to have “meeting SysAid” on your SITS15 agenda, whatever the reason. Whether you’re looking for a new service desk, want to talk about ITSM best practices, fancy a photo with Joe the IT Guy, or even if you work for another ITSM tool vendor and simply want to have a sneaky look at what we’re up to. Anyone and everyone is welcome at the SysAid booth, or to join us where all the best conversations take place… in the bar.
Who's going to be there?