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Future-Proofing African Educational Institutions with AI-First ITSM

October 22nd, 2025 | 12:00 GMT

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Meet the platform revolutionizing IT across educational institutions in Africa

As part of our unique webinar series, this session will explore why IT teams in the African education sector are moving to SysAid. Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction

Featuring Mr. Omeshin Chetty, Head of Information Technology at Kearsney College

Understand the landscape

Discover the unique challenges faced by IT teams in the education sector across Africa

Hear from peers

Hear Mr. Omeshin Chetty, Head of Information Technology at Kearsney College, share how SysAid was implemented with AI capabilities to streamline IT support

Explore ITSM

Get the basics on SysAid, and how IT teams can do more with less

Focus on high-value work

Help your team step away from repetitive tasks and move toward more meaningful, innovative work

Experience cutting-edge AI

How to build custom AI Agents using a no-code, conversational builder

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Get to know your speakers

Omeshin Chetty Head of Information Technology | Kearsney College

A smiling man wearing glasses and a blue shirt against a light grey background.

Gil Alter Director of Channels and Alliances | SysAid

Portrait of a smiling woman with curly hair wearing a white blouse, set against a plain light background.

Hilly Noy Director of Product Management | SysAid

Nkosinathi Mazibuko ITSM Technology Lead | BDO Advisory Services

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