Simply select the options you want and your account manager will contact you to set you up in no time.
Licenses for Admins, End Users, and Assets
Accommodate your organization as it grows using SysAid’s scalable solution. You can order additional licenses for admins, end users, and assets at any point of time.
Business Intelligence (BI) Analytics
Save time on integration and implementation with a built-in BI Analytics tool, powered by Qliq(®).
Choose from predefined KPIs or customize the interface in order to suit your needs.
Remote Control Sessions
Securely resolve user problems from anywhere, with zero configurations, from within a service request, asset, or chat conversation. All SysAid editions come with one remote control channel.
Significantly increase end-user work productivity and efficiency by providing them secure remote access to their desktops from any device with an Internet or Intranet connection, including from all mobile devices.
Dramatically reduce help desk calls with SysAid’s Password Services. Allowing your end users to securely reset their passwords and unlock their accounts without intervention from the IT staff raises the production of you admins and end users alike.
View real-time graphs and charts on your IT department’s activities: help desk, service quality, inventory, project progress, and more. Run reports to monitor your performance.
Tasks & Projects
Manage your projects and corresponding tasks, and view their progress in intuitive Gantt charts, to ensure that all tasks are completed on schedule.
Monitor the vital parameters of your network, system services and processes, incoming and outgoing data rates, SNMP traps, and more. Get instant SMS, email, or service request notifications when action is needed.
Build a database of all components in your IT environment and easily track the relationships between them to predict the business impact of any change you make.
Upgrade Current Edition
You can upgrade your current edition package by selecting this option and your account manager will be in touch to coordinate your new plan.