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Effective network and systems monitoring is critical to maximizing your network availability, avoiding costly downtime, and improving your IT performance. With SysAid Monitoring, you get the alerts and notifications you need to proactively manage your vital network components.
Prevent problems and downtime before they occur to ensure that your organization stays up, running, and as productive as possible!
Visualize the state of your system components with real-time graphs!
Monitor CPU, disk space, and memory usage, as well as vital operating system services and processes, software and hardware updates, and more. If one of these measures is in the warning or error zone, it will affect the performance of the machine and could be a sign of a larger problem. Ensure that your systems are operating within normal parameters for maximum efficiency and uptime.
Rather than waiting for a user to report a problem, SysAid can immediately detect specific types of events. The Event Manager gives you an overview of your monitored assets and allows you to keep track of all monitoring events in one place. You can easily:
Monitor your computers’ network activity and services to ensure speed, efficiency, and security. Excessive network card use could be a sign of a virus, a hacking attempt, or indicate that a computer is being used as a host for file transfer software. Make sure that your bandwidth is being used for its intended purpose!
Monitor the SNMP (Simple Network Monitoring Protocol) devices in your network and listen to any distress signals they send you. Receive SNMP traps to easily automate your monitoring of these devices. For example, if your printer is sending out low toner messages, you want to make sure you receive them. Why wait until the toner runs out and an end-user complains? Listen to your network to prevent problems before they happen.
If there is a problem that’s affecting your performance, knowing about it is half the battle. With detailed alerts and notifications, SysAid Monitoring ensures that you can be vigilant about your system’s availability and uptime.
Creating your own notification settings is easy: indicate the warning and error thresholds that will trigger the notification; write the notification and indicate in which format it will be sent (SMS, service request, or email); and specify which actions need to be taken when this notification is sent.
These alerts allow you to proactively prevent incidents from occurring and will save your help desk both time and energy!
Be sure that your network devices are alive at all times, and receive immediate notifications in the event of a failure. With these notifications, you can respond quickly and prevent prolonged, costly outages.
You’d rather know immediately when a service fails than after somebody tells you they’ve been unsuccessfully trying to access it for half an hour.
Receive notifications about unauthorized hardware changes or the installation of software that’s not on your list of approved products. This can help prevent any damage that these unauthorized system changes could incur.
When a problem occurs, you need to both log and resolve the problem. SysAid Monitoring is completely integrated with the Help Desk, so any notification you receive can automatically open a service request. This allows you to begin working on the problem immediately.
In addition to the built-in monitoring tools provided by SysAid, you can write your own custom monitoring scripts and have SysAid run them for you. Now you can truly monitor anything in your environment!
When working on a service request, an administrator can easily access related asset information and then monitoring data from within the service request. Not only can this save you valuable time, but it also helps you to quickly determine the root cause of an incident or problem.